I lost 9.5 BTC (~$1 Million) using the built-in swap feature inside Ledger Live. The provider, Cripto InterCambio (CIC), took custody of my Bitcoin but never delivered the USDT. I followed all procedures, KYC, and confirmations. Now CIC is ghosting me, and Ledger says it’s not their responsibility. I have full proof. This is a warning and a cry for help.

⸻

I’m 21 years old. With my father’s help, I’ve been investing in crypto for years. I’ve always tried to do things safely. That’s why I used Ledger Live — thinking it was a trusted, secure ecosystem.

On June 22, 2025, I swapped 9.55903438 BTC to USDT through Ledger Live, using their integrated provider Cripto InterCambio (CIC).

Here are the key details: • Swap ID: v1l357dtesyra7ac • BTC TXID: 416625e9c90567dcd831e6beacd87e7f61571bf66aa168b14f7bf0045cbb2b19 • Receiving address (on-chain): bc1qyapkmvtlpdqcmah4dfgauydeydye70tj2ceczy • My return/refund address: 3CeZDHZQpTMM9VRCE76EwmRGn53T3gZtzB

The BTC left my wallet. It was confirmed. But I never received the USDT.

They requested KYC. I submitted it. Then they asked for source-of-funds documentation — I even dug up an old transaction from Bittrex. Still, nothing. No refund, no tokens, no resolution.

I contacted Ledger, expecting them to help since I used their app. They brushed it off, saying it’s “a third-party partner” and not their responsibility.

So who is responsible when Ledger sends you to a swap partner that holds your money?

>ledger
lmao

>>60673009 (OP)
>an entire 9.5 btc in one transaction
>didn’t bother with a test
>didn’t just send some to an exchange to do it there

>been in crypto for years
>still trusts centralized exchanges when there exists a ton of decentralized options

What was the point of crypto again? Something to do with not having to trust centralized shitbags?

>>60673011
>>60673016
>>60673022
>replying to a reddit thread

>>60673022
> lmao should have used xyz and abc and def and
I would bet 100% on dexes causing more loss. They just shift the blame.

>>60673009 (OP)
>Know who stole money from you
>Have proof they stole it
>Somehow can't sue for damages

Am I missing something or is the solution to having your money stolen not just to find a lawyer and go after them, especially when it's life changing money even if you get half of it back

I'll pretend you're being serious OP. This is why I'm ironclad in my belief that many of the rich out there never earned shit and simply got stupidly lucky. "Wealth is a sign of high iq" my ass, you wouldn't be making an extremely goofy ass mistake like OP if that were true.
> he sent all $1 mil in one transaction
> he trusted a third party
> not only that, but he got phished by said third party asking for "kyc" on a fucking dex of all things
I just can't with this world sometimes.

man chill, give them few weeks, they need to confirm you are not funding Ukranine or North Korea. Also you are a retard, next time do 5k or 10k swaps.

>KYC in 2025
Lmao

>>60673009 (OP)
>9.5 BTC
>I’m 21 years old. With my father’s help, I’ve been investing in crypto for years.
stopped reading there
good riddance

>>60673009 (OP)
oh no OP, now you'll just have to make your money from working hard your whole life like the rest of us

>>60673127
>muh law
LMAO
All this shit means nothing, the strong win.

>>60673009 (OP)
Oh, my bad, these bitcoin were unclaimed, and I claimed them through https://keys.lol/

>>60673760
This, just do 10-20k per swap lol why would you need 1M right now?

>>60673009 (OP)
>He trusted Latam company

Thanks for playing.

>>60673009 (OP)
well why do you use some random shit no one has heard of with such insane amounts

This is why Satoshi wanted DeFi, no need to trust a middle man, only trust the code of the dapp.

>>60673009 (OP)
fucked up doing a transaction like that
if you are retarded then use coinbase at least
i would contact
https://x.com/zachxbt
and offer reward %
although ledger has some responsibility here.. people are stupid and this is on them in part

>>60673009 (OP)
Future of finance

>>60673009 (OP)
I used ledger swap in the past on Ethereum but there it at least was a normal swap. With bitcoin it's more risky

>>60673009 (OP)
reddit thread

fuuuuuck

sorry for your loss bro

>>60673009 (OP)
>Cripto InterCambio
Sounds brown

>>60673009 (OP)
Never go full retard. At least do 10% and at most 50% a transaction. You live and you learn I guess.

sent you one btc OP

>>60676132
Unironically listen to this anon

a lot of gravedancing here which is retarded if this is not larp. But something isn't adding up here, agree with how fucking stupid someone can be to swap 1 million all at once and not get flagged by glowie agency, but if there is any truth to some of this and ledger just another nail in the coffin

>>60679833
Ledger is one thing. Using an app within Ledger is another.
The middle man is always the problem.

>>60673011
>>60680006
Is trezor any better?

>>60680055
I think it doesn't matter much as long as you only send direct to addresses.
The swaps anywhere is where it gets sketchy. This may be true, and he may still get his money, but regardless, he didn't have any clue where he was actually sending that btc if it's true.

Also, never send it all at once.

>>60673707
its not a sign of high iq but its somewhat correlated for obvious reasons. if you're dumb chances are high that even if you fall on money you'll fuck it up and lose it all