>>63960559It's also a common issue with scaling, at companies in all sorts of industries. Desert Tech did fine with their bolts, which are reasonably simple in design with lots of margin, extremely pricey and low volume. With that sort of gun you both need to and can afford to do lots and lots of hand checking, manufacturing everything important locally etc.
But then they tried to leap up the scale into an extremely custom design autogun done at large volume for much lower prices. Still very high prices for a 2010s/2020s rifle yeah, but relatively to their previous designs it's like 1/2 to 1/3 the price, with far more made. It's been painfully obvious all along that despite pretty good intentions (their warranty support has been superb overall, to the point where it's certainly cost them so much money that they've lost money on some MDRXs) they just have not managed to bridge that gap. Pencil and paper or simple excel spreadsheets or whatever work fine for hundreds of customers but not tens of thousands. And
>they just blindly trusted a subcontracted part to be in specYeah this is has been painful to watch across thousands of companies over the last few decades. People thought and many STILL think that outsourcing to china or india or wherever is like ordering from a western company except way cheaper. What it really means is that you're trading certain things (potential cost, scaling etc) for more responsibility in QA/QC and riding herd, which almost always means you must have experts in it on the ground in that other country. It can easily be more expensive not less depending on how you do it. It's like using the Cloud for computing, it's a tool, and in some usage can save big money and/or offer big capabilities, but it can also cost you tons more then your own stuff, end up locking you into shit and pissing off your customers etc. And it takes expertise to use well.