>>64031104NTA but I think more people should take company communications more personally instead of holding them to a different and much lower standard of truth and stuff in their communication.
Imagine you go to your LGA to get a new duty gun. You know the owner, John, he goes to your church, you see him at the store, sometimes you're at the same BBQs. He talks you through what he's got on offer, and recommends a Glock because he says they're reliable, well made, <insert here all the things that Sig has said about the P320 etc>. Based on what he told you, you judge that the Glock is the best value for your needs and buy it.
But, later, some of the people who bought Glocks from John's store had them randomly go off, shooting them or their kids or whatever. People take Glocks from John's store apart and find out that he's been taking the original Glock Brand Glock parts out and replacing them with cheaper and lower quality knockoffs, then reselling the original parts to make a slightly larger profit on each Glock sale.
You would be fucking pissed at John, not just because he sold you a shitty gun, but because he lied about it and deliberately cheated you. You'd probably be way more pissed at him for lying and cheating you and betraying your trust than you would be at the actual shittiness of the gun or the few dollars he effectively defrauded you of or the extra risk he placed you and your family in. You'd call him a piece of shit and tell him to go fuck himself when he rocked up at a BBQ and you'd make sure everyone at church knew he was untrustworthy so that he couldn't steal collection money or whatever.
Yet companies (and politicians) do this all the time and people mostly just shrug and go "Oh don't take it personally." No fuck that. You should get fucking pissed and hold it against them. If you don't impose punitive social costs on lying then truth only has transactional value and you're speedrunning low-trust banana republic.