Anonymous
ID: ZEHWZMXl
7/21/2025, 9:01:20 PM No.510988047
The reviews are glowing — but are they even human?
A new study from content authenticity platform Originality.ai reveals an allegedly startling trend on Zillow: nearly one in four real estate agent reviews in 2025 were likely written by artificial intelligence.
That marks a 558% increase in AI-generated reviews since 2019.
After analyzing more than 10,000 agent reviews using its proprietary AI detection tool, Originality.ai concluded that 23.7% of 2025 Zillow agent reviews were likely authored by AI, compared with just 3.63% in 2019.
The findings suggest a growing disconnect between consumer expectations and online review authenticity, especially as generative AI becomes easier to access and more difficult to detect with the naked eye.
“Zillow isn’t alone. From Airbnb to Google to LinkedIn, AI-generated content is rising across platforms,” Jon Gillham, CEO of Originality.ai, told The Post. “What sets Zillow apart is the direct impact on life-altering decisions like buying a home.”
https://nypost.com/2025/07/21/real-estate/nearly-1-in-4-zillow-agent-reviews-in-2025-written-by-ai-study/
A new study from content authenticity platform Originality.ai reveals an allegedly startling trend on Zillow: nearly one in four real estate agent reviews in 2025 were likely written by artificial intelligence.
That marks a 558% increase in AI-generated reviews since 2019.
After analyzing more than 10,000 agent reviews using its proprietary AI detection tool, Originality.ai concluded that 23.7% of 2025 Zillow agent reviews were likely authored by AI, compared with just 3.63% in 2019.
The findings suggest a growing disconnect between consumer expectations and online review authenticity, especially as generative AI becomes easier to access and more difficult to detect with the naked eye.
“Zillow isn’t alone. From Airbnb to Google to LinkedIn, AI-generated content is rising across platforms,” Jon Gillham, CEO of Originality.ai, told The Post. “What sets Zillow apart is the direct impact on life-altering decisions like buying a home.”
https://nypost.com/2025/07/21/real-estate/nearly-1-in-4-zillow-agent-reviews-in-2025-written-by-ai-study/
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