I have the very thing in your picture.
Wacom bullshit customer service screwed me over,
I bought it new. Came with a busted bearing in the fan so it rattled. After long back and forth, me proving them that the fan is actually busted with audio clips, they finally decided to switch it.
What I got back was a refurbished, used unit with scratches from a writst watch and worn smooth dials.
They stopped responding after I askes what are my options.
stopped drawing on the thing since it left me with such a bad taste.
I say don't give the fuckers your money, buy some chinese cheapo instead.