Not sure how to feel about my manager. He's a really nice guy in general, but is extremely absent. Doesn't micromanage, (or manage at all really) which is nice and does have your back with most things. However, when it comes to anything technical, or even our processes he has no idea what we're talking about. I work in the Helpdesk so nothing majorly complicated. He doesn't know about the different types of accounts we use, or our ID verification process. When he speaks to other teams they often message me asking where he got this info from, or if our processes have changed. He's been here longer than I have, about 6 years. No idea how he gets away with it.