I have autism and so have a very hard time communicating through email, text.
I just cannot interpret what anyone is saying or what they want, or how to respond, so can go around for hours and hours writing and re-writing things, hopelessly unable to make sense of the communication I've received.
Text based communication comes with none of the normal communication queues, and I need those, they aren't optional.

This never used to be a problem for me, but now the world is digitizing it's a HUGE problem for me.
I cant' access essential services, communicate with employers, order products, I can't get anything done.