CS are not a scapegoat they're Karens that called the manager and said hey your store is selling illegal material forcing Visa to act.

this shit's in a don't ask don't tell grey area til someone with a platform raises a stink. there is no basis or motivation for banning legal sex or violent media with free speech protections.
still good to make your voice heard because they will have to continue adjudicating on grey area edge cases