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6/12/2025, 10:17:51 PM
Just bought a basic little Ugreen USB-C dock. Model number CM818.
https://uk.ugreen.com/collections/hubs-1/products/45363
https://www.amazon.co.uk/dp/B0D1XLNWP2
It seems to function, at least for basic stuff (wireless mouse & keyboard, playing video file off a USB stick, game controller). But every time I insert it or start the computer with it in, it's giving the error message in Windows notifications
>the last usb device you inserted was not recognised, port reset failed
with an ominous yellow and black little icon
And then when I go into Device management sure enough there's a little yellow warning sign thingy and picrel is what it shows on inspection.
I've tried
>disabling selective USB suspend in power options - no effect
>uninstalling it in Device Manager and then restarting - no effect, multiple tries
>starting the computer up with no other peripherals attached, only the dock + a usb stick - no effect
>starting the computer up with no other peripherals attached, only the dock, and nothing else downstream from the dock, just the plain dock with nothing else attached - no effect
>windows update, drivers - nothing available
>bios options - nothing relevant in there
>making sure fast startup is disabled - it already was, no effect
I really don't want that error message to pop up every time the computer is switched on. Any suggestions, or should I just return it?
https://uk.ugreen.com/collections/hubs-1/products/45363
https://www.amazon.co.uk/dp/B0D1XLNWP2
It seems to function, at least for basic stuff (wireless mouse & keyboard, playing video file off a USB stick, game controller). But every time I insert it or start the computer with it in, it's giving the error message in Windows notifications
>the last usb device you inserted was not recognised, port reset failed
with an ominous yellow and black little icon
And then when I go into Device management sure enough there's a little yellow warning sign thingy and picrel is what it shows on inspection.
I've tried
>disabling selective USB suspend in power options - no effect
>uninstalling it in Device Manager and then restarting - no effect, multiple tries
>starting the computer up with no other peripherals attached, only the dock + a usb stick - no effect
>starting the computer up with no other peripherals attached, only the dock, and nothing else downstream from the dock, just the plain dock with nothing else attached - no effect
>windows update, drivers - nothing available
>bios options - nothing relevant in there
>making sure fast startup is disabled - it already was, no effect
I really don't want that error message to pop up every time the computer is switched on. Any suggestions, or should I just return it?
6/12/2025, 10:04:07 PM
Just bought a basic little Ugreen USB-C dock. Model number CM818.
https://uk.ugreen.com/collections/hubs-1/products/45363
https://www.amazon.co.uk/dp/B0D1XLNWP2
It seems to function, at least for basic stuff (wireless mouse & keyboard, playing video file off a USB stick, game controller). But every time I insert it or start the computer with it in, it's giving the error message in Windows notifications
>the last usb device you inserted was not recognised, port reset failed
with an ominous yellow and black little icon
And then when I go into Device management sure enough there's a little yellow warning sign thingy and picrel is what it shows on inspection.
I've tried
>disabling selective USB suspend in power options - no effect
>uninstalling it in Device Manager and then restarting - no effect, multiple tries
>starting the computer up with no other peripherals attached, only the dock + a usb stick - no effect
>starting the computer up with no other peripherals attached, only the dock, and nothing else downstream from the dock, just the plain dock with nothing else attached - no effect
>windows update, drivers - nothing available
>bios options - nothing relevant in there
>making sure fast startup is disabled - it already was, no effect
I really don't want that error message to pop up every time the computer is switched on. Any suggestions, or should I just return it?
https://uk.ugreen.com/collections/hubs-1/products/45363
https://www.amazon.co.uk/dp/B0D1XLNWP2
It seems to function, at least for basic stuff (wireless mouse & keyboard, playing video file off a USB stick, game controller). But every time I insert it or start the computer with it in, it's giving the error message in Windows notifications
>the last usb device you inserted was not recognised, port reset failed
with an ominous yellow and black little icon
And then when I go into Device management sure enough there's a little yellow warning sign thingy and picrel is what it shows on inspection.
I've tried
>disabling selective USB suspend in power options - no effect
>uninstalling it in Device Manager and then restarting - no effect, multiple tries
>starting the computer up with no other peripherals attached, only the dock + a usb stick - no effect
>starting the computer up with no other peripherals attached, only the dock, and nothing else downstream from the dock, just the plain dock with nothing else attached - no effect
>windows update, drivers - nothing available
>bios options - nothing relevant in there
>making sure fast startup is disabled - it already was, no effect
I really don't want that error message to pop up every time the computer is switched on. Any suggestions, or should I just return it?
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