>Relative calls me (old woman)
>Says she has a problem with her Samsung A14
>She got an update and now she can't transfer images to the PC anymore
>"Hmm, probably some security setting or something"
>Go over
>When connected to the PC, A14 only charges, my phone connects fine, as does her old one, both A to C and C to C
>Start trying to find the setting to fix
>There isn't one
>Turn on developer mode, force USB default to be file transfer
>Still only charges
>Restart the phone
>While restarting, she tells me that problems started when "this UI thing showed up"
>Okay, restarting didn't work, try to browse some more options
>Nothing good, decide to google what this "One UI" thing is
>Eventually figure out that she has One UI 7 which disabled support for DeX over USB
>No idea what DeX is, some people say they tried a different wire and it worked for them, other say they tried several wires and nothing works
>As last ditch effort, set up Link to Windows, after some fumbling manage to figure out how to send pictures over the phone
Is it I who is retarded or is it Samsung?