>>724014739
Shodan referred to herself as female and so did the cyborgs under her control.
The people on Citadel usually referred to Shodan as "Shodan" or "it" until she went crazy, then they would accidentally personify the AI program by sometimes calling it "he" or "she."
The point really was that Shodan became a personality and had a conscious will of its own. Some crew didn't want to dignify Shodan by referring to the AI as if it were a person even when they would do so without thinking after being under siege for so long.