>>33288016 (OP)From my time as an NCO in the infantry, and dealing with people outside of that, the most valuable lesson I have learned is this: people are either clay or steel. Steel is formed by pressure, heat, and beatings. That is the way to make the best steel, but clay has to be caressed and nudged into place. It requires tact and skill. Learn who is steel and who is clay. Some people thrive the more you ask of them, and they grow quickly because of this. Others crumble, so you need to make that balance. The opposite is true. If you are too gentle with steel it will stagnate and become brittle. You always have room to improve. Never forget that, but keep looking at what kind of methods are required in each case.