Anonymous
10/13/2025, 6:35:10 PM
No.941094978
[Report]
>>941095757
>>941096060
>>941096181
>>941096931
>>941098024
>>941098075
>>941100426
>>941101526
>>941101546
>>941103199
>>941104853
>>941111858
>>941112911
>>941113692
>>941121075
If a customer-facing employee does a bad job and wastes your time, you should chew them out.
Particularly if it happens repeatedly.
The prevailing social convention in the west and particularly the United States is that if a retail business is slow getting you your food, or sells you a faulty product, or refuses a refund when you're clearly owed one, that it's never appropriate to confront an individual employee of that company; that it is rude and uncouth to blame or berate them, because they're just doing their job, and that the better course of action is to file a complaint after the fact through "appropriate" channels, usually in writing.
"We wasted your time/money; please go online and waste more time navigating our customer service web portal to rectify the situation." This is nonsense.
Relying on you to be a good boy and not complain or make a scene when the company and its employees screw up and inconvenience you is part of how companies operate. It's part of their business model.
They rely on diffuse accountability in order to get away with underperforming and not fulfilling their end of their contract with you.
Think about how many times a day this happens. Think about how many customers is likely costs time and money over the course of a week, a month, or a year.
You, as a customer, do not have any responsibility to be magnanimous or forgiving toward an organization that wastes your time and money. The employee in front of you isn't some innocent bystander; they are benefitting from being there, to the tune of a paycheck.
And when they fuck up or misplace your order, waste your time, or are otherwise rude or unpleasant to you, what is actually happening is that they are taking money out of your pocket and putting it into their own.
Don't let corporate behemoths bluff you out of making them uphold their end of the agreement agreement they made with you. They and their employees are one and the same, and you should treat them as such whenever it is warranted.
The prevailing social convention in the west and particularly the United States is that if a retail business is slow getting you your food, or sells you a faulty product, or refuses a refund when you're clearly owed one, that it's never appropriate to confront an individual employee of that company; that it is rude and uncouth to blame or berate them, because they're just doing their job, and that the better course of action is to file a complaint after the fact through "appropriate" channels, usually in writing.
"We wasted your time/money; please go online and waste more time navigating our customer service web portal to rectify the situation." This is nonsense.
Relying on you to be a good boy and not complain or make a scene when the company and its employees screw up and inconvenience you is part of how companies operate. It's part of their business model.
They rely on diffuse accountability in order to get away with underperforming and not fulfilling their end of their contract with you.
Think about how many times a day this happens. Think about how many customers is likely costs time and money over the course of a week, a month, or a year.
You, as a customer, do not have any responsibility to be magnanimous or forgiving toward an organization that wastes your time and money. The employee in front of you isn't some innocent bystander; they are benefitting from being there, to the tune of a paycheck.
And when they fuck up or misplace your order, waste your time, or are otherwise rude or unpleasant to you, what is actually happening is that they are taking money out of your pocket and putting it into their own.
Don't let corporate behemoths bluff you out of making them uphold their end of the agreement agreement they made with you. They and their employees are one and the same, and you should treat them as such whenever it is warranted.