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https://www.zenith.co.uk/news/satisfaction-levels-amongst-the-uks-ev-drivers-are-overwhelmingly-high/
Zenith, the UK’s leading independent leasing fleet management and vehicle outsourcing company, has today launched the Zenith EVXperience (EVX) Report: the largest ever survey of UK electric vehicle (EV) drivers looking at their actual lived experience of driving an EV.
The EVX report, which surveyed over 3,100 of Zenith’s EV customers, found that EV drivers are overwhelmingly satisfied with their experience across six Key Experience Indicators (KEIs).1
Equivalent questions were also asked to a separate sample of petrol and diesel drivers – revealing that EV drivers are much more satisfied with their driving experience than petrol or diesel drivers across every KEI. Overall, the satisfaction level amongst all KEIs for EV drivers came to a ‘highly satisfied’ 8.4/10, compared to 7.0/10 for petrol and diesel drivers.
The most significant differences come down to cost, with EV drivers rating the cost of running their vehicle 8.5/10, compared to 5.8/10 for petrol or diesel drivers.
Whilst environmental motivations often dominate the headlines for encouraging EV uptake, the survey revealed that cost savings are actually the biggest motivating factor for EV drivers.
Almost half (47%) of company car drivers and almost a third (31%) of salary sacrifice drivers said that cost savings were the best thing about the EV experience, citing the government’s support of Benefit-in-Kind tax (BiK) as the number one point.
For those with a personal lease vehicle, 30% said that low running costs were the best thing about the experience.
