I messed up badly at work
I work at a hostel and I've working there for a week now. I got a call from a someone asking me if there were rooms available and I told him that there were. Then he came by in person and he was a meth addict but I had already told him there were rooms available
He had a picture of is ID and not his physical ID, and paid in cash (it's allowed) but didn't provide a credit card (this isn't allowed because we need one in the system) but went through the process anyway because I didn't know what to do
I fucked up, maybe they will fuck up the room and when my boss tries to charge them they will realize there are no credit cards attached in the system
How can I deal with situations like this?
He had a picture of is ID and not his physical ID, and paid in cash (it's allowed) but didn't provide a credit card (this isn't allowed because we need one in the system) but went through the process anyway because I didn't know what to do
I fucked up, maybe they will fuck up the room and when my boss tries to charge them they will realize there are no credit cards attached in the system
How can I deal with situations like this?