>Ticket comes in for an app built by an external team
>Entire team ignores it because they know it will be a clusterfuck, sits untouched for a week+
>Decide to be the adult in the room and work it
>User doesn't respond
>Users manager doesn't respond
>Randomly get invited to a meeting the next day where my bosses boss rides me because "I wasn't even close to meeting our SLA"
Cool, cool, lesson learned.
Why are all MBAs such clueless retards? Is it part of the curriculum?