>>105949169
we had the same thread a while back but
>fresh out of college a few years ago
>no jobs
>recruiter contacts me asking if I want to work a helpdesk
>he assures me that its internal support for other employees only and I'm desperate for cash so I take it
>training was a slideshow with nothing about the apps we'd be supporting
>start job a week later with zero access to most of the apps we ever support
>a good 50-60% of the calls I get are people who are just calling in to cuss us out and scream about non issues
>AAAAAAAAAAA OUTLOOK WAS REMOVED FROM THE TASKBAR AGAIN YOU STUPID PIECE OF SHIT FIX IT NOW!!!!!!!!!!!!!!!!!!!!
>I HAVE AN ISSUE WITH AN APP NO I WON'T CLARIFY WHAT ISSUE JUST FIX IT FIX IT FIX IT
>EMAIL ME MY PASSWORD RIGHT NOW I FORGOT IT AND I'M NOT CHANGING IT AGAIN
>MY CAMERA IS BROKEN!!!! FIX IT NOW!!!! NO I DON'T HAVE A PRIVACY SLIDE THAT'S JUST CLOSED!!! (every single model of laptop we used had one)
>people mad that they can't remember what font they used to use in outlook 10 years and want me to somehow know
>people threatening to kick my ass because of gifs aren't loading in teams
>people calling for lunch/travel reimbursement and screaming when we ask them to call hr because this is tech support
>people who's job has been sitting in front of a computer for 99.999% of their time at work bragging to us they're not a tech person over simple issues
>if anything was reported to hr they would tell us to report it to our manager who would go through the proper channels
>manager outright admitted to us she did nothing because it was too much trouble to report things properly
>final straw was a manager with workday access pulling up my employee profile and reading off my home address to me in a threatening tone
I quit after that and deleted and recreated my linkedin profile and used my former manager's title as my own, I now work a do nothing middle management job making triple what I did then