I'm so mad about my new 686, it was missing the roll pin on the front sight. I called S&W and ended up having to email pictures to get them to understand, they respond I'll have to send it in and lead times are 8 to 9 weeks to fix it.

What the hell, that's not acceptable to fix a front sight. I could put in a roll pin but drilling a tiny hole in the metal sight blade would be a pain in the butt. Unbelievable.