Friends appeals to the masses more than Seinfeld? Not really quantifiable, but possibly true. Lowest common denominator folks somehow loved Seinfeld but they'd surely more easily digest the simpleton slop of Friends.
But the ratings were higher for Seinfeld when it aired. That's a fact. No show could touch it. It went out as the number one show on television. Friends did not.
Zoomers are even dumber than millennials and Seinfeld was really a boomer/GenX show, so maybe now more people do like Friends. But that'll never be true of the critics. And Seinfeld is still worth more money to streamers and syndicators. You really have nothing but your own wishes to base your opinion on. All facts point to Seinfeld at the top of all charts.