I found this depressing as fuck, but it requires a little context.
Long story short, I had to provide a bunch of bank statements to the government. My online banking only gives the option to export a bank statement as a .csv file, so that's what I did, but the government site will only accept a .pdf file. I didn't want to do a messy conversion, so I simply asked them how they wanted me to proceed.
Pic related is the response I got - instructions on how to convert an image (they have no idea what a .csv is) to a pdf on my phone.
>ON MY FUCKING PHONE
Is it just automatically assumed that everyone uses their phone for everything these days? I'm submitting bank records to a government site ffs not browsing tiktok like a braindead fucking normie.
Am I the only one that's deeply bothered by this?