>>283040065
I assume she's pretty hands off as the owner, probably doesn't participate in the day to day.
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Reminds me of an old observation about workers in general, where on the nexus of competency and laziness, the worst worker wasn't the lazy incompetent, but the active incompetent. The lazy incompetent will leave work for those more qualified, which while bad, rarely results in the catastrophic fuck ups that an enthusiastic dumbass can cause.