>>542186642
Things were really heated after the first day of the in-person event. The VP wrote an apology letter, FULL REFUNDS for any merch if requested, and re-training all the staff overnight for the second and third day (which went somewhat smoother).
Opinion became better after they released devnotes in which they promised more QoL, a new content mode, and raid boss 2.0 mode. But most importantly, they officially hired a dev who was well known for developing a crayon board guide help tool, which was used a lot by whales. btw the guy they hired was also the guy behind arona.ai, which is why that site is down now.