>>12089289 (OP)
I remember the last time I called the NP hotline was around 1999 to ask for help on Zelda II finding the last heart container (I got into /vr/ early). They were actually very helpful...then we got internet a few months later and I never called again after that.
Obviously GameFAQs and the like are more convenient but calling the hotline was SOVLFUL. I've read interviews with people who worked on the NP hotline and I guess in the early days before they had a computer database, you had to maintain your own binder of tips and maps. SOVL levels out of control. I'd give anything to have been there.