https://www.bloomberg.com/news/articles/2025-02-27/teleperformance-uses-ai-to-neutralize-workers-indian-accents

>“When you have an Indian agent on the line, sometimes it’s hard to hear, to understand,” Deputy-Chief Executive Officer Thomas Mackenbrock said in an interview with Bloomberg. The technology can “neutralize the accent of the Indian speaker with zero latency,” he said. This “creates more intimacy, increases the customer satisfaction, and reduces the average handling time: it is a win-win for both parties.”

>This is John Smith from Utter Pradesh, Saar

>>105909269
Hello John Smith, it's nice to talk to a civilized human instead of a subhuman for a change. I really hope India and Pakistan are decimated by nuclear war.

>>105909229 (OP)
Will they be able to understand me better too? Because that's at least half the problem.

>Did I make you happy, pilgrim?

>>105909229 (OP)
Demo of it being used
>https://www.youtube.com/watch?v=jha83S7FMlo

>>105910319
Is it me or does it not get rid of the accent at all? It just makes it sound more robotic.

>>105910343
The guy's accent before isn't nearly as bad as the shit I usually hear on the phone. It is indecipherable. Can't what for AI to change the garble into some totally different sentence.

>>105909364
No. But when you scream into the phone that they've screwed up a simple instruction for the nth time, your voice will come through modulated so it doesn't hurt their feelings
https://www.softbank.jp/en/sbnews/entry/20240607_01

>>105910319
>your company name is TP
>your product is shitty
It's like poetry.

>>105910319
>it's just noise cancellation
lol