Thread 106008971

https://arstechnica.com/security/2025/07/how-do-hackers-get-passwords-sometimes-they-just-ask/
My pathetic company outsourced our helpdesk to these Cognizant retards back in 2020 in the middle of Covid.

I literally read that transcript in their fucking broken English voice.
These dum dums only know how to read a fucking script, and have zero understanding of the company they support.
It took us MONTHS to train these morons. When they took over, our tickets went from like 120 total to over 2500 as they could not handle the ticket flow.
SLAs where trash.

Back when I worked the HD and someone called in for a password reset, we always had to verify who they were, asking for their employee ID, making some small chat, knowing who our end users are, never, ever, ever allowing them to log into any system without performing a manual password reset using a domain joined pc, there was no other way. Nothing would work until they connected to one.

After Covid and everyone went home, now VPN was involved. I never had anyone call in and ask for both VPN PIN reset and Windows Reset, and if they did, they were returning from maternity leaved, and I knew who they were personally.

Meanwhile these third party useless cunts from the Philippines just give away passwords over the phone and probably uncheck the "must change password before signing in" box in AD.
One of these numbnuts managed to reset every single OTKA PIN for everyone in the entire company, man, that was a shitty morning.
Scheduling install jobs on infinite repeat at like 3am bringing our deployment servers to a crawl
and of course, resetting passwords without asking for the users ID or PIN like they should.
Has anyone else had to deal with these 3rd party morons?

>>106008971 (OP)
i work in corporate at cvs health. like 90% of our IT is outsourced to cognizant, infosys, and accenture. i hope someone obliterates this curry stinking company.

>>106008971 (OP)
The problem isn’t the fucks giving away passwords, it’s that they can even see the passwords in the first place. What absolute garbage system are you niggers running that passwords are stored ANYWHERE in plaintext?

>>106008971 (OP)
>has anyone else had to deal with these 3rd party morons?
Indians? the whole country unfortunately.

>>106008984
>i hope someone obliterates this curry stinking company.

Interestingly enough, one of the cyber criminal group that is taking advantage of this Pajeet retardation is known to be mostly Westerners, and not the usual Russian/Ukrainian/Chinese hackers.

>>106008971 (OP)
I can fucking HEAR the indian accent.

>Update: A PR agency representing Cognizant reached out to us after publication with the following statement: "It is shocking that a corporation the size of Clorox had such an inept internal cybersecurity system to mitigate this attack. Clorox has tried to blame us for these failures, but the reality is that Clorox hired Cognizant for a narrow scope of help desk services which Cognizant reasonably performed. Cognizant did not manage cybersecurity for Clorox."
pajeets instantly going "not our fault saar", "client was at fault saaar"

>>106008971 (OP)
>>106008984
I hope this is the first collapse of tech companies.
For how much people whine about outsourcing and visas for incompetent workers, no real damage has really come of it yet.

Even though they got hacked, they still saved more money hiring foreigners than hiring expensive spoiled americans. Plus, there's no valuable information of a company who sells bleach.

We have some contractors from Cognizant. I discovered one of them was keeping passwords in a draft email. I want all jeets to die.

>>106009162
It doesn't look like the passwords are stored in cleartext but that the agent resets the password then tells them the reset password over the phone. The agent typed in the new password then told them what it was.

>>106010081
Luigi is hacking Big Tech from Rikers to save America

>>106009399
Same

>>106010302
I've had a screen share session with these cunts running out servers.
Fucker has all his passwords in plain text.
Including his personal PeopleSoft account and shit.

>>106009615
>We are not running cyber security, no sir. Cyber security is about securing the passwords, you see? We are giving away the passwords: we are running cyber counter security. And we're doing a damn fine job at it, thank you very much.

good morning saar
your password reset saar

>>106010081
>no real damage
If only. There's tons of real damage, just not all of it gets news stories like this. Did you know there was an outsourcing firm that destroyed priceless backup tapes for a multibillion dollar client? The manager tried covering it up, but they all got caught in the end, and it was some fucking miracle (or stupidity) that prevented the client from shitcanning the entire outsourcing firm. Probably the latter, since they had 80% of their IT staff be from that outsourcing firm. You'd have to work at or have previously worked at that company to know though, because it didn't turn into a news story like this Cognizant (not very cognizant, are they?) event did.

>>106011804
Complete cop out

Ah yes, this company. It's a complete scam.

>>106013014
Saar! Do not redeeeeeem!

>>106008971 (OP)
I welcome them as long as we kill retards pushing for more 2fa and ID

>>106013597
>leaks passwords
>hmm, surely this won't convince them to implement harsher security measures like 2fa

It;'s amazing how every shitty thing happening technological is due to indians.

>>106013727
How is it so many in the West have been fooled to believe Indians are competent?

>>106014451
Cause cheap. Literally it. Indians are the mexicans of white collar work.

>>106008971 (OP)
they also use sharepoint, probably on prem as i saw a server room during my brief employment there. kindly use CVE-2025-53770 on these morons if possible. not that any data theu have is worth anything. thousands uppm thousands of kelly kapoor's

companies that have breaches caused by outsourcing or h1b fraud should get fined to hell

>>106014517
they wont cause the government is encouraging it.

>>106014614
a man can dream of a world that isnt retarded

>>106013014
nothing going to change until someone mario'd the C-level nonce

>>106008971 (OP)
hahahaha. They get what they deserve for hiring poopshits

I have used phrases such as "controlled demolition of America's most profitable industry," "turning our most productive companies into private sector welfare programs for the third world," "people who couldn't figure out toilets for 5000 years cannot maintain the white man's complex infra," etc. I have been repeatedly written off as a hysterical zoomer, "just cuz phone bad doesnt means society's over bro", endless cope and nonsense. Yet here we are. And it will get worse. Picture the internet equivalent of south africa's power grid. It's coming, it's unstoppable, and I fucking told you faggots so.

Why even hire jeets when eastern euros are just as cheap but far better?

>>106008971 (OP)
I worked security for a place pre COVID that outsourced help desk to India. I remember listening to recordings of dudes from Nigeria calling the Indian help desk, in super thick Nigerian male Nigerian accents claiming that their name was something like "Nancy Peters" and getting their password reset. They were able to do it for several employees

>>106014733
Because it's not about doing good work or hiring competent people

>>106009615
>If you give us the power to control user authentication into your systems, and we allow unauthorized parties access to your users through the power you've given us it's your responsibility to secure your against our fuckups and ineptitude
For fucks sake. They aren't wrong, but fuck

>>106009615
Controlled. Demolition.

>>106014733
I worked IT helpdesk for awhile, boss got mad at me for solving tickets thoroughly instead of letting them reoccur because it looked like I was doing less work than my predecessor since the ticket volume went down.

>>106014479
jeets would be the mexicans of blue collar work too if we shared a land border with them

>>106014733
It's not just about cheap. It's about replacing competent people with slaves that won't rebel.

>>106014905
its rather sad how true that is. and the work would be far worse.

Didn’t jeets steal over 60 billion from US citizens via scams and 20 billion from Japan? Why are we not treating this as a crisis?

>>106014788
Modern slave owners seethe when the slaves actually do their task.
They just want you in hell, forever, doing repetitive shit. Competence scares them.

>>106014977
THe president and vice president were over in Indian making a new trade deal with them. That should say enough

>>106014733
I'd imagine wages even in Eastern Europe still outpace India significantly.

>>106014977
It's mainly Boomers losing money, that's not our problem.

>>106014977
Deeey tiuuurk our jeeebs!

>>106014977
Because trump is a fucking retard, elon musk is a cunt, and the entire government and megacorp structure is built around raping every last resource and penny from the country before leaving it to rot.

>>106014451
The ones calling the shots have no idea how any of this work, they would literally have an aneurysm if they had to do anything beyond looking at spreadsheets and PDF files on their mac.
Shit gets outsourced because a salesperson shows them some graphs and numbers that are considerably lower than paying competent people trained on your system so they outsource everything to a one size fits all company with poorly written manuals because it will work, how hard can it be?.
I lost faith it will collapse at some point because monumental data breaches lead to a slap in the wrist for the company and 20 dollars credit on some shitty identity protection service for the user instead of actual penalties for the company and repayment for the consumer.

>>106009615
It's not like they have to admit fault in the middle of a lawsuit I get it but trying to girlboss gaslight the company affected is just fucking based. Based poojeets

>>106014663
come to cy-x.net you seem fun

>>106015615
It's the age old story of a bunch jocks and stacys who go into business with no idea how technology works, and make stupid decisions while stoned out of their minds. Their hardest job is just talking with people and going on endless vacations with drugs, alcohol, and sex. These are the people in charge of all the major companies.

>>106014733
jeets hire jeets

>>106008971 (OP)
Bravo on the password choice of Clorox@123

Not related, but sort of, but a lot of the security of stuff at my place is effectively in the hands of these absolute retards in random IT tasks that can easily become weapons. For some reason I'm the only one who notices. It's really insane how bad IT is.

>>106015857
jews hire jeets

>>106015986
oh ok

>>106015986
And then jeets hire jeets.

>>106010081
What abput boeing mcas? What about crowdstrike?