>>106030285I'm from Scandinavia and my MS device needed repair. First time in my life. Calling the support, it actually connects to Hungary and instead of Finnish I am forced to speak English from the get go.
I don't mind I have lived in UK in the past but that's a funny situation for older generation for example.
First call - I need to spell my name and address in English to... some hungarian? She puts me on hold and then disconnects. Second call, it's someone who actually wants to do their job.
AI is probably an improvement but why tf this is a thing in the first place? Why am I not able to get support in my local language etc.
Fuck Microshit and US 5 tech pajeets.