>>534376708
The thing that killed Shdowlands for most people was all the sex pest drama that dragged down the development time resulting in people getting sick of the Maw and Torghast, just to be slapped with Maw 2.0 in Korthia.
This was when everyone gave up on the expansion because frustrations bubbled to the surface and it's left a stigma on the expansion ever since thanks to the devs rushing the ending with convoluted writing and constantly changing reasoning to justify a plot people already have hated since BFA just so they could get Zereth Mortis out and end the Xpack.