>>106836313
>frontend guys receive ticket
>"at 9.30 i've got at error about <clearly frontend related thing> here's the logs and a screenshot"
>the retards there ctrl+f the logs for error and forward the ticket to us if they find a match, regardless of the timestamp, the issue lamented by the user or anything else
honestly it just makes me laugh because that's maybe 15 seconds of work on my part, while a real ticket usually takes me from 15 minutes to several man-hours depending on the shit involved